Privacy Policy

We collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs). We promise to process your personal information only for legitimate service provision and commercial operation purposes, and ensure that your personal information is fully protected.

1. Collection of Personal Information

We may collect the following types of personal information:

• Contact information: name, address, phone number, email address
• Service-related information: vehicle details, service history, repair records
• Payment information: credit card details, bank account information
• Communication records: content of communications with us
• Technical information: IP address, browser type, access records

2. Use of Personal Information

We use your personal information only for the following legitimate purposes:

• Providing and managing our services
• Processing payments and issuing invoices
• Communicating with you about service-related matters
• Improving our services and products
• Complying with legal obligations
• Protecting our legal rights and interests

3. Disclosure of Personal Information

We may disclose your personal information in the following circumstances:

• With your explicit consent
• To our service providers and contractors to assist us in providing services
• To comply with legal requirements or court orders
• To protect our legal rights or the safety of others

4. Storage and Security of Personal Information

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, modification or destruction. We regularly review and update our security measures to ensure their effectiveness.

5. Access and Correction of Personal Information

You have the right to access and correct the personal information we hold about you. If you wish to access or correct your personal information, please contact us using our contact information. We will respond to your request within 30 days.

6. Direct Marketing

We may use your personal information to send you marketing communications about our products and services. If you do not wish to receive such communications, you may opt out at any time through the unsubscribe option provided in the marketing communication or by contacting us directly.

7. Cross-border Transfers

We may transfer your personal information to third-party service providers outside Australia. When making such transfers, we will take reasonable measures to ensure your personal information receives protection that is comparable to the requirements of the Australian Privacy Principles.

8. Complaint Handling

If you have any complaints about how we handle your personal information, please contact us using our contact information. We will contact you within 30 days of receiving your complaint and provide a final response within 60 days.

9. Updates to Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The updated privacy policy will be posted on our website with the updated date.

10. Contact Us

If you have any questions about this privacy policy or need further information, please contact us using the following details:

Address:39 Richmond Rd, Homebush West NSW 2140

Phone:+61 2 9790 1329

Email:xunweinewenergy@gmail.com